Share the replacement details
If your airline changes the flight number, route or arrival date, send the updated itinerary to dispatch. An old flight number may no longer describe the journey you are taking. State which details have changed and keep the original booking reference attached so the team can identify the correct request quickly.
Confirm the revised pickup
Do not assume a large timetable change is automatically covered by the original arrangement. Ask the team to acknowledge the new plan and clarify any waiting or rescheduling effect. Also contact your Davos accommodation if check-in will be affected. A transfer confirmation and a hotel arrival arrangement are separate matters that may both need updating.
Distinguish a later arrival from a replacement itinerary
A delay on the same flight and a rebooking onto another service require different information. For the first, share the airline's latest confirmed schedule when it affects your arrangements. For a replacement, give the new flight number, arrival airport and Swiss local date together. Do not leave the team comparing several screenshots without knowing which booking is current.
Keep uncertain information labelled as provisional. If the airline has not yet issued a replacement, explain that you are awaiting confirmation and give a reachable contact. Ask dispatch what can be reviewed now and what must wait for the actual flight details before the road arrangement is changed.
Recheck what follows the airport pickup
A later flight may affect a key collection, meal reservation, equipment fitting or first meeting in Davos. Contact the relevant provider and decide which commitments can move. Tell the transfer team if the final destination or an agreed intermediate stop changes as a result, rather than updating the flight alone.
Once the revised transfer is acknowledged, share one current version with everyone travelling. Check that the passenger's phone contains the correct meeting instruction and reference. If an assistant coordinated the amendment while the guest was flying, give the passenger a concise handover after landing so they do not act on an earlier pickup message.
Questions about this journey
Which details should I include for this journey?
Include booking reference, new flight and date, revised pickup acknowledgement. Add your exact travel date, addresses and lead passenger contact so the team can review the request.
Does submitting the request confirm my transfer?
No. The request is reviewed for availability and suitability. Your written offer and confirmation set out the agreed vehicle, itinerary, total price and payment arrangement.