Measure each crate separately
Provide the external length, width and height of every crate, plus the number of passengers and suitcases. Large crates can occupy most of a vehicle's luggage area even when the group is small. Do not infer suitability from a seven-seat label. Ask the team to review the complete combination and confirm whether more than one vehicle is needed.
Clarify the loading arrangement
Say whether crates arrive assembled and whether they can safely be moved in their delivered form. Agree any stop requirements before the offer is accepted. Keep the accommodation's pet arrangements separate from the transfer. If the airline changes crate handling or arrival details, update dispatch with the actual load and pickup situation.
Build the luggage list around the assembled crates
The crates are often the least flexible objects in the load. Begin with their actual external dimensions and then add passenger luggage around that fixed requirement. Note handles, wheels or projecting parts that affect the overall footprint. If two animals travel in separate crates, describe both rather than combining them into one approximate volume. Ask for the proposed vehicle arrangement to be reviewed using these details. Do not plan to solve a space problem by changing the agreed animal transport method at the airport. Any different crate or configuration should be discussed before the journey is treated as confirmed.
Keep animal paperwork and arrival tasks organised
Store the animal's travel documents with the person responsible for the animal, together with the accommodation contact and the transfer confirmation. Check the applicable requirements with the airline and relevant authorities separately from the vehicle booking. At arrivals, one person can look after the ordinary luggage while the responsible traveller completes any animal-related handover. Tell the transfer coordinator when that process changes your readiness. If the arrival arrangement or delivered crate differs from the original description, send the updated facts before loading is attempted. Clear responsibility reduces conflicting instructions without assuming that every provider offers animal handling or related assistance.
Questions about this journey
Which details should I include for this journey?
Include crate dimensions, all luggage, confirmed vehicle allocation. Add your exact travel date, addresses and lead passenger contact so the team can review the request.
Does submitting the request confirm my transfer?
No. The request is reviewed for availability and suitability. Your written offer and confirmation set out the agreed vehicle, itinerary, total price and payment arrangement.